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license

Posted: Fri Jun 02, 2023 9:09 am
by franky1978
Good morning,
I just bought the floecode V10 professional license with the arduino pack, but I don't understand how to update flowcode with the new license
Thank you

Re: license

Posted: Fri Jun 02, 2023 9:14 am
by RGV250
Hi,
As far as I can recall, when you open Flowcode there is a licencing tab at the top left, click on that and select manage from the drop down menu and then select My flowcode licence, insert your details and click activate.

Bob

Re: license

Posted: Fri Jun 02, 2023 9:20 am
by franky1978
HI ,
i tried but it doesn't work

Re: license

Posted: Fri Jun 02, 2023 9:31 am
by medelec35
Hi.
Sorry to hear you are having issues with your account.
Did you login to your franky1978 account before purchasing?
I have had a look and there are no keys associated with franky1978.
If you can PM me any information e.g. email address used, account name and time of purchase, etc., I will get this investigated for you.

Re: license

Posted: Fri Jun 02, 2023 9:52 am
by franky1978
HI
I wrote to you privately
Thank you

Re: license

Posted: Fri Jun 02, 2023 10:11 am
by medelec35
Hi.
Thank you for your information.
You might have missed one step out.
Can you go to:
https://flowcode.co.uk/activate/
If not logged in, select Login
Copy and paste your key that you would have received today via email.

Re: license

Posted: Fri Jun 02, 2023 10:17 am
by franky1978
done, thank you very much medelec

Re: license

Posted: Fri Jun 02, 2023 10:34 am
by franky1978
hello medelec,
now the license is professional, but it doesn't allow me to compile the program in arduino mega

Re: license

Posted: Fri Jun 02, 2023 10:44 am
by kersing
Any error messages to tell us what might be wrong?

Re: license

Posted: Fri Jun 02, 2023 10:59 am
by medelec35
Hi.
Since adding the key to your account, its vital to reactivate your licence within Flowcode.
When first loading Flowocde, it can be done via Licensing > Manage > My Flowocde Licence

Or if you already have a project open, it's via Help > Licensing > Manage > My Flowocde Licence