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I'm getting a connection error during the update process, how should I handle this?
Posted: Fri Jul 12, 2024 9:54 am
by niedian
Hello, I am a Flowcode 10 Professional user. I am encountering connection errors when trying to update my program. Could you please advise on how to handle this?
Re: I'm getting a connection error during the update process, how should I handle this?
Posted: Fri Jul 12, 2024 11:01 am
by medelec35
Hello, Select File > Global Settings... > Application tab
Have you got Enable ticked for Web access?
Re: I'm getting a connection error during the update process, how should I handle this?
Posted: Fri Jul 12, 2024 11:02 am
by Steve-Matrix
Check your "Web access" options in Global Settings. In most cases this should enabled and set to "Direct Access".
If there's still a problem, maybe a firewall or similar on your PC is preventing Flowcode from accessing the internet.
Re: I'm getting a connection error during the update process, how should I handle this?
Posted: Sun Jul 14, 2024 2:53 am
by niedian
Thank you, but the problem still hasn't been resolved. I plan to reinstall the operating system in a few days and then try installing Flowcode 10 again.