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Flowcode 9 Licensing and Account Name
Posted: Mon Dec 28, 2020 8:11 am
by christa_0111
Hello Matrix team, I bought the Flowcode 9 license (Order #1000004087 ) and completed the registration. The key was also accepted, but the message "Trial days remaining: 6" still appears when starting. I would also like to have my full name as a registered user, not my account name.
Maybe you can help me?
Christina
Re: Flowcode 9 Licensing and Account Name
Posted: Mon Dec 28, 2020 11:53 pm
by BenR
Hi Christina,
The trial remains active for the duration to avoid penalising users who have purchased a licence from completeing the trial and accessing all the free content.
Hopefully David can help you with the username request. I'll pass it on to him.
Re: Flowcode 9 Licensing and Account Name
Posted: Tue Dec 29, 2020 9:57 am
by christa_0111
Hello Ben,
Thanks for the quick reply. I hope David can help me.
I wish you and the whole team all the best for the new year and continued success!
Christina
Re: Flowcode 9 Licensing and Account Name
Posted: Mon Jan 04, 2021 8:36 am
by DavidA
Hello Christina,
Unfortunately the "Registered" names are not used in the new Flowcode, once the trial expires it will revert to a unique id which represents your account.
Re: Flowcode 9 Licensing and Account Name
Posted: Mon Jan 04, 2021 9:41 am
by christa_0111
Thanks David for the info. Not really bad, I can live with it.
Christina