Matrix user forums

Dear expert,
I get an error on "Register Flowcode" V5.4
The message of the RegMe-box is:
ERROR_ACCOUNT_DISABLED
The key is an upgrade key, and the user does not have an existing upgradable key installed.
The key was running in the past, but now with a new PC and new installing Flowcode V5.4 I have no access.
Would you please help me to solve the problem?
Thank you very much in advance.
Rabbit

Hello experts,

The problem is solved. Specially thanks to David.

Regards rabbit

I have the same problem.
Just installed a fresh win7 and after I installed the upgrade of flowcode avr v5 , got this error when I register the license key :

'' ERROR_ACCOUNT_DISABLED
The key is an upgrade key ,and the user does not have an existing upgradable key installed . ''

I need help please

Hello,

Please use this contact form:

http://www.matrixmultimedia.com/contact2.php?p=1&s=3

And i will make sure i pick this one up for you

Thank you David