Hardware crash will require new install of flowcode

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mytekcontrols
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Hardware crash will require new install of flowcode

Post by mytekcontrols »

The system which had my registered flowcode (V3) installation on it crashed due to a hard drive failure. I am in the process of repairing the system, and am concerned about re-installing flowcode on new hardware. I am also going to take the opportunity to upgrade from Win 2000 to XP Home.

The hardware changes will be: Adding a PCI Sata Controller board, new SATA Hard Drive, and a new SATA DVDR.

Do I need to start the installation with my original purchased CD, and then load the latest version change patch? Can I still use the original registration code? Please give me a correct path to successful installation for a situation like mine.

I am also wondering if I can purchase an additional license to install on a 2nd computer as well, and how much this would cost.

Thank you.
Michael St. Pierre
FlowCode V3&V4 Pro Registered User
Manufacture: Heat Load Controllers,
and a variety of other widgets.

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Steve
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Post by Steve »

Hello Michael,

I will contact you directly with information on re-installing Flowcode.

As for the second licence, we do not currently offer discounts for multiple "professional" licences. We will consider it in future, but for now you will need to buy a complete new licence.

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Post by Steve »

Michael,

It's probably easier to provide the information on reinstalling Flowcode here...

If you have not had to reinstall Windows, you should be able to simply reinstall Flowcode without entering a licence key - the licence key information should have been retained.

If you have reinstalled Windows, then you should enter the licence key that came with the CD when you reinstall Flowcode.

You will then need to re-activate the software (using the "visit website" button). This time, make sure you say in the "comment" field that you are reinstalling Flowcode. You need to do this because we need to cancel your old registration code.

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Post by mytekcontrols »

Steve,

Thank you for the quick response, and clear instructions on re-installation of flowcode.

Kinda sad about having to purchase an entirely new flowcode package just to be able to run it on my laptop, and my desktop machines. This is a very expensive method, just to have the option of going portable v.s. using at home. I really think that I would not be alone in saying that a multi license discount should be offered.
Michael St. Pierre
FlowCode V3&V4 Pro Registered User
Manufacture: Heat Load Controllers,
and a variety of other widgets.

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Post by Steve »

I'll discuss this again with my colleagues...

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Post by Steve »

Hello Michael,

Good news - I've looked into this and the licence of Flowcode does allow you to install it onto your laptop and your desktop PCs.

However, you are not allowed to run both at the same time.

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