HP488 Board USB Win7 - 64bits - Urgent Error

[delagnes]

Hello,

I got a message on the software install "'DPInst.exe does not execute on your current Operationg System" (Win 7- 64 Bits). I got exactly the same problem of the topic number 7640, i tried all the solution proposed but it still doesnt work. Could you please, give me another solution for this problem?

Thanks a lot,

[DavidA]

Hello,

Please run dpinst_amd64.exe fromt the latest driver downloads available here:

http://www.matrixmultimedia.com/lc_index.php?p=17

ignore dpinst_ia64.exe, this is for itanium PCs, amd64.exe is not just for AMD branded chips.

[delagnes]

thanks,

it the same : it 's doent work. i have the same failure now.

[Benj]

The installation works fine for me on my win 7 64-bit machine. Are you sure you have downloaded the up to date driver file from the learning center?

You could try going into device manager by right clicking the computer link, selecting properties and then clicking the device manager link. In here find the unknown device, right click it and select install driver. Then point the wizard to the location you have unzipped the driver files.

Let me know how you get on.

[delagnes]

I do all what you think about my problem.
My problem always the same. Please send me another solution.
thanks,

[Benj]

Hello,

Have you extracted the files from the zip file into a folder on your PC?