Difference between revisions of "Reporting a Bug"

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[[File:Gen_Bug_Report_Window_01.png|right]]
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Bug reports are now automated.
Not only is it very easy to report a bug, it also helps to improve Flowcode as a whole as a result. By reporting a bug you are helping to improve Flowcode by informing us of any problems and bugs which may occur.
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If Flowcode crashes, a popup will appear asking If you would like to upload the crash report and help improve Flowocde.
  
Although it is easy to report a bug, make sure that you know it is a bug and check that your program is correct, it is also a good idea to look through the forums if anyone else is having the same bug or problem and see if there is a fix for this.
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[[File:Auto_Crash_Report1.png|left]]
  
  
To report a bug simply select the 'Report a Bug...' under the 'Help' menu in Flowcode (Help > Report a Bug...).
 
  
[[File:Gen_Help_Menu_Report_Bug.png|center]]
 
  
  
After this a window will appear, here you can explain the bug by providing a summary, area of which the bug affects, and finally how to replicate the bug so that it can be fixed.
 
  
When reporting a bug be sure to include the following information:
 
  
*Details of the bug - What you were expecting to happen and what is actually happening
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*Steps to replicate the bug
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*The version of Flowcode you are using
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*Anything specific regarding your PC setup, version of Windows, antivirus software, firewall software, registry management software etc
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*Your email address so we can contact you when the bug is fixed or to ask for further information
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After selecting '''Upload the crash report''', that  popup will close and A new pop-up will appear
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[[File:Auto_Crash_Report2.png|left]]
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Just select ok as The report was sent to the developer, who will add a fix for the next release, preventing the crash to occur again.

Latest revision as of 15:24, 7 June 2023

Bug reports are now automated. If Flowcode crashes, a popup will appear asking If you would like to upload the crash report and help improve Flowocde.

Auto Crash Report1.png
















After selecting Upload the crash report, that popup will close and A new pop-up will appear

Auto Crash Report2.png








Just select ok as The report was sent to the developer, who will add a fix for the next release, preventing the crash to occur again.