unable to activate Flowcode 10 Software (Standard version)

[Flowwy]

Hello
when I try to activate the Flowcode 10 software (Standard version),
I´ll get an error message:
"Failed to connect
Die Zertifizierungsstelle ist ungültig oder fehlerhaft."
What can I do to activate the software?

Some additional infos:

- first start of Flowcode 10 (Standard version)
- screen "Chose licence"
- Button "My Flowcode Licence"
- Enter name and Password
- Button "Activate..."
- Error message "Failed to connect..."

I provided some screenshots.

Screenshot1.jpg (35.54 KiB) Viewed 359 times

Screenshot2.jpg (46.65 KiB) Viewed 359 times

Screenshot3.jpg (45.33 KiB) Viewed 359 times

OS is Windows 7, 32 bit
Network is working

Thank You very much

Best regards

Sylvio

[Steve-Matrix]

That message is showing there is a connection problem between Flowcode and our website. Perhaps there is a firewall on your PC that is preventing the communication. Or maybe there is another application on your PC which is causing the communication to fail. You could try white-listing Flowcode within any anti-malware applications on your PC. Also maybe try in Windows safe mode to see if that also prevents the communication.