Licensing problem

[COMTEC_80]

Hi,
i have buy a upgrade from V8 PRO, with option PRO but my license now is Standard; my order email show that i have buy option FC9PROU8.

[DavidA]

Hello,

Thankyou for your message, I will try investigate this today.

[COMTEC_80]

Thanks DavidA.

[DavidA]

Hello,

If you want to try refresh your license by typing in your username and password again to the licensing window, hopefully you should have professional Flowcode now.

If not, please get back to me.

[COMTEC_80]

Hi DavidA,

ok fixed.... only a cosmetic problem: button "Upgrade to Professional" is yet active.

Thanks

[jimhook_uk1]

Hi,
I have the same issue, upgraded to Pro but my license is a standard.

[Steve-Matrix]

I have the same issue, upgraded to Pro but my license is a standard.

We are aware of this and should have a solution in the next few days.

[Brendan]

Just to confirm the same issue with mine - Standard, not professional showing in license info.

Tried this evening to reactivate in Flowcode but didn't resolve the issue.

I purchased all available add-on's, but App Developer is presently showing red-crossed in the license view window.

Thanks guys,

Brendan

[DavidA]

Hi Brendan,

If you refresh your licence again now it should now apply the App Developer and Professional correctly. If anyone else has this issue please post in this topic or fill out a contact form.

[kramtlas]

I have a similar problem in that the APP Developer is not activated but, I my licence is registered as a Professional one.