Flowcode crashing when trying to add componets to 2d panel

[AndyJ1974]

Sorry been busy. The version is 10.1.2.40

[Steve-Matrix]

I have not seen any other user experiencing this issue and V10 was released over 3 years ago, so there must be something unusual happening on your PC(s) that is causing this issue.

The components will be loaded from this location:

Code: Select all

%PROGRAMDATA%\MatrixTSL\FlowcodeV10\

Typically, this will resolve to "C:\ProgramData\MatrixTSL\FlowcodeV10".

Flowcode should have full access to that location. Perhaps there are some unusual settings that are restricting access to this location?

Here are some questions that may help us get to the bottom of why you are experiencing this issue.

1. On the affected PC(s), what actual folder does "%PROGRAMDATA%\MatrixTSL\FlowcodeV10" resolve to is you enter this into the top bar of Windows Explorer?
2. And what are the user privileges of the "%PROGRAMDATA%\MatrixTSL\FlowcodeV10\Components" folder? You can access this by right-clicking that folder and selecting "Properties...Security".
3. Did you manage to try running in safe mode? Did it overcome the issue?
4. Your IT department may also have some insight into why components are being prevented from loading into Flowcode.
5. The attached project uses the components you are using on the 2D panel. Does this load correctly for you?