Difference between revisions of "Technical Support"
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===General product information=== | ===General product information=== | ||
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For a range of general and information about the product go to the Flowcode page at the following address: | For a range of general and information about the product go to the Flowcode page at the following address: | ||
| − | [ | + | [https://www.flowcode.co.uk/ https://www.flowcode.co.uk/] |
| − | Here you can find a range of information, from licensing and pricing to | + | Here you can find a range of information, from licensing and pricing to [https://flowcode.co.uk/buy/? https://flowcode.co.uk/buy/?] and [https://www.youtube.com/channel/UCBV7gN3cEEOv3T38LfzIy0Q video tutorials]. |
===User forums=== | ===User forums=== | ||
| − | There are a number of User forums on the | + | There are a number of User forums on the Flowcode Web site, including a Flowcode forum, as well as other chip-related forums. |
Users are advised to visit the forums for both technical support questions and general information and advice. | Users are advised to visit the forums for both technical support questions and general information and advice. | ||
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The forums can also be used for general chats about Flowcode and or programming in general etc. | The forums can also be used for general chats about Flowcode and or programming in general etc. | ||
| − | [ | + | [https://flowcode.co.uk/forums/index.php https://flowcode.co.uk/forums/index.php]. |
===Technical support=== | ===Technical support=== | ||
| − | Technical support for Flowcode can be found on the Matrix TSL | + | Technical support for Flowcode can be found on the Matrix TSL website at: |
| − | [ | + | [https://flowcode.co.uk/support/ https://flowcode.co.uk/support/]. |
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| + | The website contains technical [https://flowcode.co.uk/faq/ Frequently Asked Questions], Technical support information and any updates available for Flowcode. | ||
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| + | Please check the website and the forums before emailing as solutions to many simple problems can be found there. | ||
NOTE: Technical support is for installation and product support issues. It is NOT for coding problems or for general advice and information. | NOTE: Technical support is for installation and product support issues. It is NOT for coding problems or for general advice and information. | ||
| − | If you need help with coding, such as how to manipulate some strings, or general advice, such as suitable chips for a project, please use the [ | + | If you need help with coding, such as how to manipulate some strings, or general advice, such as suitable chips for a project, please use the [https://flowcode.co.uk/forums/index.php Flowcode forums]. |
Latest revision as of 12:57, 25 April 2023
General product information
For a range of general and information about the product go to the Flowcode page at the following address:
Here you can find a range of information, from licensing and pricing to https://flowcode.co.uk/buy/? and video tutorials.
User forums
There are a number of User forums on the Flowcode Web site, including a Flowcode forum, as well as other chip-related forums. Users are advised to visit the forums for both technical support questions and general information and advice.
The forums can also be used for general chats about Flowcode and or programming in general etc.
https://flowcode.co.uk/forums/index.php.
Technical support
Technical support for Flowcode can be found on the Matrix TSL website at: https://flowcode.co.uk/support/.
The website contains technical Frequently Asked Questions, Technical support information and any updates available for Flowcode.
Please check the website and the forums before emailing as solutions to many simple problems can be found there.
NOTE: Technical support is for installation and product support issues. It is NOT for coding problems or for general advice and information. If you need help with coding, such as how to manipulate some strings, or general advice, such as suitable chips for a project, please use the Flowcode forums.
