Disappearing components libraries

[simisv]

Hi everyone

Just started to use the V10 AVR Flowcode this year, been using V5 before.
Everything was ok until probably a few weeks ago over a weekend the Flowcode website was down and I couldn't use any help ,
but that's not a huge problem.
Yesterday I open V10 on my computer, started to do some work on my project and for every model of display that I was trying to add to the project the result was a error and the program was freezing and unresponsive, and had to use Windows Task Manager to be able to close it.
Then I discovered that all libraries were missing and I was able to do a update on components libraries.
I forgot to mention that I use Windows 10 64 bit .
Anyone encountered this problem?
Any suggestions on how to prevent it from happening again?
Thank you

[BenR]

Hello,

Please can you check that you do a full database library update. Some of the components dissapearing is due to the component underneath changing and refering to a new component you don't have on your computer. We made this change to try and speed up the loading of projects by removing some of the underlying clutter from components that don't use the underlying packaged features.

A full database library update should solve the issue for you. If not then please let us know.