FC9 DSP licence

[Xbiotec]

Hi,
below is a print screen of my account with pack.

Licence.jpg (39.71 KiB) Viewed 3266 times

as you can see below the DSP components are not activated

dsp.jpg (34.47 KiB) Viewed 3266 times

what is the problem ?

[medelec35]

Hi Seb.
I will get this looked into for you.

[medelec35]

Just a thought.
Have tried activating your license, again?

[DavidA]

Hi Seb,

I have refreshed your licence in our back end system, can you please go to Home >> Licensing >> Manage and then type in your username and password again to download the refreshed licence.

Hopefully this will work for you.

[Xbiotec]

Thx, its ok now
Could check your PM, I sent one last week